Do I need to be present to receive my delivery?
Yes. Federal law requires that someone 21 years of age or older with a valid government-issued ID must be present to sign for the package.
Customer Support
Frequently Asked Questions
Everything you need to know about ordering rare bourbon, whiskey, champagne, and premium spirits online.
Ordering & Delivery
Can you ship alcohol to my state?
Due to varying state alcohol laws, we cannot ship to all states. During checkout, if your zip code is restricted, the system will notify you before payment.
When will my order ship?
Most orders are processed within 1-3 business days. Specialty allocated items may require an additional 24 hours for authentication.
How do you package rare bottles for shipping?
We use custom-molded pulp inserts, double-walled corrugated boxes, and climate-controlled shipping for all orders. Every shipment is fully insured.
Product & Authenticity
Are your rare bottles authenticated?
Absolutely. Every bottle priced over $500 undergoes a strict internal authentication pipeline. We verify glass codes, tax strips, fill levels, and laser codes. Zero-tolerance policy for counterfeits.
Why are your prices below market retail?
We leverage deep industry relationships and purchase private collections in bulk. Unlike secondary market resellers, we source directly from licensed distributors.
What is your return policy for rare whiskey?
All alcohol sales are final. We cannot accept returns for change of mind. If your bottle arrives damaged during transit, contact us within 48 hours with photographs for a replacement or full refund.